CRM & Customer Retention Marketing
Revenue that works while you sleep.
Acquiring a customer is expensive. Keeping them is where the profit is. We build lifecycle systems that turn one-time buyers into repeat customers and advocates.
Who this is for
- Businesses pouring money into acquisition while existing customers slip away.
- E-commerce and service brands sitting on a database they've never properly used.
- Teams that send the occasional newsletter but have no real retention strategy.
Problems we solve
- High acquisition costs with no system to maximise customer lifetime value.
- A growing email list that generates almost no revenue.
- One-time buyers who never come back because nothing brings them back.
How it works
Our process
Audit
We map your customer journey and find the revenue leaking out of it.
Design
We design the flows and segments that move customers from first purchase to loyal advocate.
Automate
We build and launch automated email and lifecycle campaigns that run on their own.
Optimise
We test and refine continuously so retention revenue compounds over time.
Case Study
Real results, coming soon
We're documenting a detailed case study for this service. Want to see what results look like for a business like yours? Book a call and we'll walk you through relevant examples.
View our workFAQ
Common questions
Which email and CRM platforms do you work with?
We work across the major platforms including Klaviyo, HubSpot, Mailchimp and others. We'll recommend the right fit for your business rather than forcing a tool on you.
How quickly will I see results from retention marketing?
Core automated flows often start generating revenue within the first few weeks. The real compounding effect builds over the following months as the system matures.
Do you write the email content too?
Yes. Strategy, copy, design and automation are all handled as one system so everything works together.
Ready for Clarity
Let's Build Marketing
That Converts.
Book a strategy call and we'll help you get clarity on your marketing. No pressure, no jargon - just a clear next step. We respond within 24 hours.
Response Time
Within 24 Hours